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Public Opinion on Corruption in Public Health Service at Hospital X in Kutai Kartanegara Regency: Perception Survey of Service Users

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Date
2018-02
Author
Apriani, Fajar
Zainal Arifin, Muhammad
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Abstract
This research seeks to collect the opinions of health-care users at Hospital X in Kutai Kartanegara Regency on corrupt practices, and analyze it. This is a deductive-qualitative research by data collecting through observation and distributing questionnaires to healthcare users. Research respondents are 400 users of public service Hospital X in Kutai Kartanegara Regency, consisting of patients and families of patients. The survey focuses on a number of important aspects related to corruption including: the practice of commission requests in the maintenance of services, the practice of offering service delivery faster / easier with certain rewards, the practice of giving a sign of gratitude from service users to service providers for the services they have received, even without being asked, news of the involvement of hospital staff in corrupt acts that incur losses of the state and the acts of corruption. The research results showed that generally, the quality of public health service of Hospital X perceived to be free from corrupt practices.
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http://repository.unmul.ac.id/handle/123456789/3318
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Repository Universitas Mulawarman copyright ©   LP3M Universitas Mulawarman
Jalan Kuaro Kotak Pos 1068
Telp. (0541) 741118
Fax. (0541) 747479 - 732870
Samarinda 75119, Kalimantan Timur, Indonesia
Contact Us | Send Feedback