dc.contributor.author | Adhimursandi; Suharno; Kuleh, Doddy, Suharno, Yohanes | |
dc.date.accessioned | 2022-02-21T03:08:02Z | |
dc.date.available | 2022-02-21T03:08:02Z | |
dc.date.issued | 2021-12-01 | |
dc.identifier.issn | 2364-5369 | |
dc.identifier.uri | http://repository.unmul.ac.id/handle/123456789/20851 | |
dc.description.abstract | This study aims to see how different aspects of online convenience affect the desire to utilize
mobile banking. The population and sample of this study were 240 customers who are millennials and use
M-Banking in 3 big cities in East Kalimantan Province, namely Samarinda, Balikpapan, and Tenggarong.
According to the findings of this study, access convenience, search convenience, evaluation convenience,
and post-benefit convenience all impact the desire to use M-Banking. Next, the result shows that the
intention to adopt M-Banking affects the adoption of M-Banking. The results of this study can be used as
suggestions for banks in improving services using the M-banking platform to make it more comfortable. | en_US |
dc.publisher | International Journal of Multicultural and Multireligious Understanding (IJMMU) | en_US |
dc.relation.ispartofseries | Volume 8, Issue 12;Volume 8, Issue 12 | |
dc.subject | M-Banking Adoption Intention; M-Banking adoption; Online Convenience; Mobile Banking | en_US |
dc.title | Understanding the Convenience of Mobile Banking Adoption for Banking Customers in the Millennials Generation | en_US |
dc.type | Other | en_US |