APPARATUS PERFORMANCE AS MEDIATION OF CREATIVITY AND INNOVATION TOWARDS THE SUCCESSFUL APPLICATION OF E-KELURAHAN

Abstract

E-Government is the use of information and communication technology in government processes to improve efficiency, effectiveness, transparency, and accountability in governance. The focus of the research presents the influence of creativity and innovation on the application of e-Kelurahan Gunung Panjang through the apparatus performance. To find out the effect, the Path Analysis method is used. The type of data is primary with interview techniques to 91 participants. Empirical findings prove that creativity and innovation directly have a significant influence on the performance apparatus. Creativity and innovation directly have a significant positive effect on the application of e-Kelurahan. The apparatus performance directly has a positive influence on the application of e-Kelurahan. On the other hand, creativity and innovation indirectly have a positive influence on the application of e-Kelurahan. Training is needed for employees to improve their ability to manage the program.