Browsing A - Economics and Business by Subject "perceptions of service quality; corporate image; satisfaction; customer loyalty"
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Perceptions of Service Quality and Corporate Image Against Satisfaction and Customer Loyalty
(KnE Social Sciences, 2020-02-06)The purpose of the study looked at the influence: (1) Perceptions of service quality and corporate image directly on customer satisfaction; (2) Perceptions of service quality, corporate image, and satisfaction directly on ...