Browsing A - Economics and Business by Subject "Service quality, customer loyalty, customer satisfaction, customer value, trus"
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Effect of service quality, customer value and trust on the satisfaction and loyalty of bni samarinda customers
(2021)This study aims to determine the effect of service quality, customer value and trust on customer satisfaction and loyalty (Study at BNI Samarinda). The existence of tourism activities has a very big impact, one of which ...