dc.contributor.author | Sari, Wulan I R | |
dc.date.accessioned | 2021-02-10T09:16:28Z | |
dc.date.available | 2021-02-10T09:16:28Z | |
dc.date.issued | 2017-10-27 | |
dc.identifier.issn | 2331-1975 | |
dc.identifier.uri | http://repository.unmul.ac.id/handle/123456789/5760 | |
dc.description.abstract | The purpose of the study is to explore how government regulations
influence structure, process and outcome in improving quality of care. A qualitative approach and a multiple case study design are used to explore the relationship
between government regulations and the quality of health care in Indonesia’s public
hospitals. Results show the four public hospitals are used to dealing with external
regulators and regulations. These requirements from external regulators drive public
hospitals to be more reactive to government regulations, rather than anticipate
them and there are too many reports for external regulators. In short, government
regulations influence improvements in the quality of services provided by public
hospitals. However, public hospitals need to adapt those regulations to the hospital
management and governance. In this sense, regulation is a breakthrough in solving
the problem of public hospitals. | en_US |
dc.description.sponsorship | the Ministry of Research, Technology, and Higher Education | en_US |
dc.language.iso | en | en_US |
dc.publisher | Cogent Business and Management | en_US |
dc.relation.ispartofseries | vol 4;1 | |
dc.subject | regulations; administrative; practices; quality improvement; public organizations | en_US |
dc.title | The role of regulations on administrative and practices in improving quality of services in public organizations | en_US |
dc.type | Article | en_US |