FMEA Approach of Lean Six Sigma Implementation: Estimating the Value of COPQ
Date
2020-03-05Author
Purwadi, Purwadi
Y., Syaharuddin
Sampeliling, Alexander
Metadata
Show full item recordAbstract
Lean and Six Sixma are a comprehensive concept in business systems. The strength of this concept is that it is able to provide tangible results for the company, so it requires implementation and measurable
evaluation steps. The implementation step of Lean Six Sixma must use two approaches, is a Lean
approach to eliminate waste processes and reduce variations in products. This article discusses the
changes resulting from the implementation of Lean Six Sixma because there are differences in the cost of
quality between the conditions before and after the implementation. Cost of Poor Quality (COPQ) is the
cost due to defects in processes, products, and services. COPQ is defined as the costs that must be
incurred to resolve failures and damage in the process. The measurement method used to estimate the
value of CPOQ requires initial measurements. The constraint faced in this estimation was that there was
no measure available at the start of the project. To overcome these limitations, we use a weighted risk
approach based on potential failures to calculate the costs of the ongoing process. Furthermore, the
paper also presents the steps in Lean Six Sixma. In addition, the evaluation mechanism uses Lean Six
Sixma with the FMEA approach to COPQ.