View Item 
  •   Unmul Repository Home
  • Articles
  • A - Economics and Business
  • View Item
  •   Unmul Repository Home
  • Articles
  • A - Economics and Business
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

PREDICTING ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH PSYCHOLOGICAL OWNERSHIP AND JOB SATISFACTION IN FOUR-STAR HOTELS

Thumbnail
View/Open
Artikel (362.4Kb)
Turnitin (plagiarsm) (1.478Mb)
LoA (217.8Kb)
Peer-review (1) (906.2Kb)
Peer-review (2) (631.9Kb)
Laporan Korespondensi (1.373Mb)
Date
2022-09-08
Author
Dewi, I Gusti Ayu Manuati
Riana, I Gede
Kasuma, Jati
McGuinness, Erin
Maria, Siti
Darma, Dio Caisar
Metadata
Show full item record
Abstract
This study examines the relationship between Psychological Ownership (PO) on Job Satisfaction (JS) and Organizational Citizenship behaviour (OCB). Using 240 front-line samples from five-star hotel workers, these studies are quantitatively planned. Empirical data were collected from employees via a questionnaire and analysed using Partial Least Square (PLS). The results indicate that Psychological Ownership and Job Satisfaction enhance the Organizational Citizenship behaviour, but the Psychological Ownership has a stronger impact. This result also provides evidence that there is a disparity in control between the employee's personality and their attitude toward their actions at the workplace. The findings of this article can provide insights to improve the Organizational Citizenship behaviour of employees, and that management must pay attention to personalities of employees, as personality traits of workers appear to influence Organizational Citizenship behaviour. This study examined the attitude effect (JS) and personality traits (PO) against OCB. Theoretically, some previous studies suggest that the predictors of OCB are JS and organizational engagement as indicators of the attitudes of the employees. Thus, this study would investigate JS, PO and OCB at well-known hotels in Bali, Indonesia.
URI
http://repository.unmul.ac.id/handle/123456789/41825
Collections
  • A - Economics and Business [669]

Repository Universitas Mulawarman copyright ©   LP3M Universitas Mulawarman
Jalan Kuaro Kotak Pos 1068
Telp. (0541) 741118
Fax. (0541) 747479 - 732870
Samarinda 75119, Kalimantan Timur, Indonesia
Contact Us | Send Feedback
 

 

Browse

All of Unmul RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

My Account

Login

Repository Universitas Mulawarman copyright ©   LP3M Universitas Mulawarman
Jalan Kuaro Kotak Pos 1068
Telp. (0541) 741118
Fax. (0541) 747479 - 732870
Samarinda 75119, Kalimantan Timur, Indonesia
Contact Us | Send Feedback