Customer trust of online shopping using social media

dc.contributor.author	Mariana, V E
dc.contributor.author	Wibawa, Aji Prasetya
dc.contributor.author	Hammad, Jehad
dc.contributor.author	Herdianto, R
dc.contributor.author	Haviluddin, Haviluddin
dc.date.accessioned	2020-01-16T07:12:29Z
dc.date.available	2020-01-16T07:12:29Z
dc.date.issued	2018-09-14
dc.identifier.issn	1757-8981
dc.identifier.uri	http://repository.unmul.ac.id/handle/123456789/3591
dc.description.abstract	Recently, people have tendency to purchase goods from online stores. This study aims to determine the level of students trust in social media online stores. In this descriptive qualitative study, data and information gathered by interviewing 50 respondents from various departments in Universitas Negeri Malang. This research revealed that the level of students' trust in online stores on social media is very good, where 20 of them recommend online stores to others. The most purchased goods are clothing, 58% of respondents. This study also showed that 30 respondents used Instagram while 14 others used Facebook.	en_US
dc.language.iso	en	en_US
dc.publisher	IOP Conf. Series: Materials Science and Engineering 403	en_US
dc.subject	trust; online shopping; social media	en_US
dc.title	Customer trust of online shopping using social media	en_US
dc.type	Article	en_US